Orlando, Florida is renowned for its world-class theme parks and bustling tourism industry and is one of the most popular destinations in the United States. As a result, hospitality jobs in the city are abundant, with a steady demand for workers across various sectors, from hotels and restaurants to event planning and guest services.
For those looking to build a career in hospitality, Orlando offers competitive entry-level positions with an average pay of $16 per hour.
Available Hospitality Jobs in Orlando
The hospitality industry encompasses a wide range of roles, from customer-facing jobs to behind-the-scenes positions. Some common hospitality jobs in Orlando include:
- Hotel Front Desk Clerk
- Description: Front desk clerks are the face of the hotel, responsible for greeting guests, checking them in and out, and addressing inquiries or issues during their stay.
- Earnings: $14 – $17 per hour.
- Housekeeping Staff
- Description: Housekeepers ensure that hotel rooms, lobbies, and public spaces are clean and well-maintained. They are responsible for changing linens, cleaning bathrooms, and replenishing guest supplies.
- Earnings: $13 – $16 per hour.
- Restaurant Server
- Description: Servers take orders, deliver food and beverages, and ensure guests have an enjoyable dining experience. Tips can significantly supplement the base pay in this role.
- Earnings: $5 – $7 per hour (base) + tips, averaging $15 – $20 per hour in total.
- Event Coordinator
- Description: Event coordinators help plan and execute events such as weddings, corporate functions, and conventions. They work closely with clients to ensure all details, from catering to venue setup, run smoothly.
- Earnings: $15 – $18 per hour.
- Guest Services Representative
- Description: Guest services representatives assist tourists and hotel guests by providing information, booking tickets for attractions, and resolving any guest-related issues.
- Earnings: $14 – $17 per hour.
- Culinary Staff (Cooks and Chefs)
- Description: Culinary staff prepare food in restaurants, hotels, and resorts. This category includes line cooks, prep cooks, sous chefs, and head chefs.
- Earnings: $14 – $19 per hour, depending on experience and role.
General Duties and Responsibilities
Hospitality jobs are focused on providing exceptional service to guests, ensuring their stay or visit is as enjoyable as possible. Here are some general duties you can expect across various roles in the industry:
- Customer Service: A core responsibility in nearly all hospitality jobs is providing excellent customer service. Whether you’re a server in a restaurant or a front desk clerk at a hotel, making sure guests are happy and satisfied is key.
- Problem Solving: Hospitality workers are often required to handle guest complaints or requests, ensuring that any issues are resolved quickly and efficiently.
- Maintaining Cleanliness: For roles like housekeeping or restaurant staff, maintaining high standards of cleanliness is essential to create a welcoming and safe environment.
- Team Collaboration: Hospitality jobs require working with other team members, from kitchen staff to event planners, to ensure smooth operations and successful guest experiences.
- Processing Payments: Front desk clerks, restaurant servers, and other guest-facing roles are responsible for accurately processing payments, whether it’s handling credit card transactions or recording tips.
- Managing Reservations: In hotels, event spaces, and restaurants, hospitality staff often manage reservations, ensuring guests are accommodated appropriately.
Skills and Qualifications Required
While many hospitality jobs in Orlando are entry-level, having specific skills can help you stand out to employers:
- Strong Communication Skills: Effective communication is crucial when interacting with guests, coworkers, and supervisors. Being able to articulate information clearly and courteously is a key requirement.
- Attention to Detail: Whether it’s setting up a perfect dining table or preparing rooms for guests, attention to detail is critical for maintaining high standards of service.
- Customer-Focused Attitude: The hospitality industry revolves around guest satisfaction. A friendly, approachable demeanor and willingness to go the extra mile for guests are highly valued traits.
- Multitasking Abilities: Hospitality roles often involve handling multiple tasks simultaneously, such as checking in guests while answering phone calls at a front desk or managing several tables at once in a restaurant.
- Flexibility and Adaptability: Hospitality jobs often involve irregular hours, including nights, weekends, and holidays, to accommodate guests’ schedules. Being flexible with your availability can make you a more attractive candidate.
- Physical Stamina: Some positions, like housekeeping or restaurant service, can be physically demanding. Candidates must be prepared for long hours on their feet and the occasional need to lift heavy items.
- Foreign Language Proficiency (Optional): In a tourist-heavy city like Orlando, the ability to speak multiple languages is an asset, especially for front desk or guest service roles.
Visa Sponsorship Opportunities
Hospitality jobs, particularly entry-level positions, may not always qualify for visa sponsorship in the U.S. However, there are some pathways that could lead to opportunities for international workers:
- H-2B Temporary Non-Agricultural Worker Visa: Employers may use the H-2B visa to hire foreign workers for temporary or seasonal hospitality roles, particularly during peak tourism seasons.
- J-1 Visa: The J-1 visa offers exchange visitor programs, including internships and training opportunities for individuals looking to gain experience in the U.S. hospitality industry.
- F-1 Student Visa (OPT Program): International students studying in the U.S. on an F-1 visa may be eligible to work in hospitality roles under the Optional Practical Training (OPT) program after completing their studies.
- TN Visa (Canada and Mexico): Under the United States-Mexico-Canada Agreement (USMCA), citizens of Canada and Mexico may be able to apply for hospitality management or related roles.
Where and How to Get the Job
To secure a hospitality job in Orlando, follow these strategies:
- Job Boards: Use popular job boards like Indeed, Glassdoor, and LinkedIn to search for hospitality job openings. Websites like HCareers also specialize in hospitality job listings.
- Company Websites: Large hotels, resorts, and theme parks, such as Marriott, Hilton, and Disney, often post job openings directly on their websites. Checking these regularly can help you apply early.
- Networking: Attend local networking events and job fairs in the hospitality industry. Connecting with people already working in the field can provide valuable job leads and recommendations.
- Staffing Agencies: Agencies like Hospitality Staffing Solutions (HSS) specialize in placing workers in hospitality positions, from housekeepers to front desk staff. Applying through an agency can fast-track your job search.
- Direct Applications: Visiting hotels, restaurants, and event venues in person and leaving your resume with the hiring manager can sometimes lead to quicker results, especially if they are urgently hiring.
With its thriving tourism industry, Orlando offers a wide range of hospitality jobs that pay an average of $16 per hour. The hospitality field also offers room for advancement, allowing workers to move up to supervisory or managerial roles over time.
Published on:
Emma Ngozi
Emma Ngozi is the founder of Surewinteams.com, a platform built to guide students and young professionals in navigating international opportunities. With a background in public policy and international relations, Emma has spent years helping people secure scholarships, sponsorship visas, and financial planning strategies for studying abroad.
She believes that accessible, accurate information is a powerful tool for change. Her writing combines practical advice with strategic insights, crafted especially for those eager to take bold steps toward education and career development in countries around the world.